How are consultations conducted?

Most of our consultations are conducted over the phone. Face-to-face consultations can be conducted at Acredex office locations. Information may also be exchanged via fax or e-mail.

• What types of debt can you help me with?
• How does your service work? Do I give you money to pass on to my creditors?
• How can you help me payoff my debt?
• Are your Financial Health Consultants qualified?
• Is it possible to settle my own debt?
• Can't I create my own repayment plan and get the same results?
• How do I know if I need debt assistance? How can I tell if my debt is out of control?
• How long does a consultation last?
• How long does it take for you to create my action plan?
• What happens during my consultation?
• Will I have to give up my credit cards?
• Who is responsible for getting payments to my creditors?
• How are consultations conducted?
• With your help, how long would it take for me to get out of debt?
• Do I have to be behind on my debts to qualify for your assistance?
• When I sign-up for service, what am I agreeing to do?
• Will my creditors know I have an appointment with you?
• Who will have access to the information I give you?
• Do you contact my creditors?
• Do I need a debt management plan?